Reception is open everyday from 08.00 a.m. to 10.00 p.m.
The Reception Staff must be informed of the arrival time at least 3 days before the expected arrival date.
The Arrival day rooms will be ready for occupancy from 02.30 p.m., if you arrive earlier you can store your bags in our deposit. The check-out day you can use the room until 11.00 a.m. and then store again your bags in our deposit if you want to spend more hours in Florence.
Rates are in Euro per Room. The "City Tax" of Euro 3,00 per Person per Night is Not Included in the Room Rate and paid directly to the Hotel in Cash.
Credit card is required only as guarantee your reservation.
No charges are made before your arrival.
Payment will be done at the moment of departure. You'll pay in advance only if you'll book a Prepaid Not Refundable room.
Cancellations and/or modifications are FREE OF CHARGE if requested within the terms specified (3 days before the arrival date) and should be comunicated by e-mail at firstname.lastname@example.org otherwise you'll be charged the total amount of the reservation.
In case of no show, late cancellation, check-in a day later or check-out a day earlier, will be charged total amount of the reservation as penalty fee.
For reservations of small groups and for particular dates the management reserves the right to require advance payment of a deposit to guarantee your booking and provide a cancellation policy different than the default which will be communicated at the moment of the reservation.